What if our team doesn't have clear processes to share?
That's actually useful information. If your team runs mostly on habit and memory, writing it down for a new manager is a great chance to see what's working and what's just... always been that way. You don't need perfect processes to make a welcome guide — honest ones are better.
Should the new manager help build the welcome guide?
Not at first. The guide works best when the team writes it before the manager arrives. It gives them something real to read and shows you've thought about their experience. After a few weeks, they can add their own notes or update anything that's changed.
Can Tindlo help with this?
Yes, in a practical way. Tindlo lets your team put work items, files, links, and context all in one place on a shared time view. A new manager can see what's happening across the week without having to ask ten different people. It won't replace a good welcome conversation, but it does reduce the guesswork.